FAQS

Q1: What is Takeoff Rewards?

Takeoff Rewards is a loyalty program for customers as well as businesses that offer unique rewards at the place you shop.

Q2: How does Takeoff Rewards work?

  • Shop-Earn-Redeem
  • Shop- Buy stuff from any of the takeoff partners.
  • Earn- Give your mobile number to get points for what you buy.
  • Redeem- Use your points for free items & discounts.

Q3: How do I earn points?

Your points basically depend upon the amount you have spent on a particular store. You will get some point whenever you make a purchase at any store. You just have to provide your mobile number at cash counter in order to get registered with Takeoff Rewards.

Q4:How do I know if I earned a reward?

Text Message: We’ll notify you through Text message when you will be eligible for any reward at any of our partner location. You just have to show the text message at the counter to redeem that reward.

In Person: If we can't reach you by text, you can ask directly from the store cashier about your upcoming rewards and your current points.

Q5: How do I redeem a reward?

Whenever you will be eligible for any reward at any location you will be notified through text message and just show that message at the counter to claim that reward.

Q6: Is there any way to trace my points?

Yes, you just have to visit www.takeoffrewards.com & have to signup using your mobile number. We will send you an OTP which will work as your temporary password. Enter that OTP and then you can update your password in your profile. You can see your total transaction (Earned points, Redeemed points) at each store.

Q7: How can I change my mobile number?

You can’t change your mobile number by your own. If you want to change your mobile number send us an email at helpdesk@takeoffrewards.com We will help you.

Q8: Is there any expiration period of my points?

No, your points come with lifetime validity. So it can’t be expired at all.

Q9: What happens to my points once I redeem a reward?

Each reward has a milestone value associated with it. Once you redeem a reward, that milestone value is subtracted from your total points. For example, if you have 1000 Points and you choose to redeem a reward worth 200 Points, Your new Point total will be 800 Points.

Q10: Can I also become partner with takeoff rewards?

If you have a business and want to become our partner then simply fill up your details (http://takeoffrewards.com/become-partner.php#becomeapartner) or call us directly at 0927-TAKEOFF(8253633), 0926-TAKEOFF(8253633)

A loyalty program like no other, come join in.

Become a Partner